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Frequently Asked Questions
How do I connect my HubSpot account?
Navigate to the Integrations page in your dashboard and click 'Connect HubSpot'. You'll be redirected to HubSpot to authorize the connection via OAuth.
What file formats are supported?
Scanny supports PDF documents, images (PNG, JPG, JPEG), and multi-page scanned documents. For best results, use images with at least 300 DPI resolution.
How accurate is the OCR extraction?
Our AI-powered OCR achieves 99.8% accuracy on high-quality documents. Accuracy may vary based on document quality, lighting, and formatting.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.
How do I create custom document schemas?
Go to Document Types in your dashboard and click 'Create New'. Define your fields with names and types, then save. Your schema will be available for all future document processing.
Still Need Help?
Our team is here to assist you with any questions or issues. Don't hesitate to reach out!